Knowledge Base Support
What can we help you with today?
Do you ship to my country?
Can all my orders be shipped together?
Will it cost more for a larger print?
Will there be tracking available for my order?
How much is shipping?
I have been overcharged!
How do I remove extras?
Can I pay with card?
Can you place my order for me?
I saved my order, now I cannot find it.
Why is my order on hold?
Can I edit my print once this has been saved?
Help with the Photo App
How many images can I upload to the Photo App?
How do I rotate my image in the Photo App?
What size image can I upload to the Photo App?
Help with the Pop Art App
I do not want to crop my image - can I avoid this?
How do I redeem my voucher for the Pop Art app?
My Pop Art print duplicates the same image nine times, can I change this to one?
I want specific colours for my Pop Art, how can I change them?
How many images can I load for my Pop Art print?
Help with the Collage App
Where do I find the shape templates for the framed collage product?
How do I redeem my voucher for the Collage Canvas App?
How many images can I upload to the Collage App?
I can't get Loupe to work
Struggling to upload photos from Facebook or Instagram.
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I have made my order and..
Can I exchange my order for another print?
Can I change my frame colour?
Can I change my frame size?
Can I change my shipping address?
I am having problems with your website
I keep getting the message "500 Error"
I am having problems using my phone.
I have received my order but ....
This is not what I have ordered?
I am missing part of my order.
I don't like what I have ordered, and I would like a refund.
I am missing my certificate of authenticity.
My product has arrived damaged.
Help using Voucher Codes
I didn't use my voucher code in time. What can I do?
Is it possible to use more than one voucher at once?
My voucher code says "minimum spend"
My voucher code says that it has expired, but I still have a few more days.
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